I knew something wasnt right when Colin said ,"Marisa, I need to talk to you about something. About Mary's transfer letter."
Turns out, my letter, which was at first addressed to Dr Fleming, read by Mr Kelly (plastic surgeon yang paling membencikan). And he wasnt happy with the letter...
My patient, Mary, has spastic quadriplegia secondary to MS. On admission, she has staph aureus septicaemia, faecal n urinary incontinence n extensive decubitus ulcer. In that letter, I mentioned that, she was seen by a plastic surgeon in UCHG, but there is no documented details on this. I was verbally told by the patient that they cant do skin graft on her ulcers at that time becaouse it was too deep. I supposed, this were the words that pissed Mr Kelly off.
So, he called Dr Clarke yesterday. He was angry that Dr Clarke's intern somehow wrote something which mencabar kredibiliti la kununnya. Although no name mentioned! So, Colin said, Dr Clarke called him, and wanted me to write an apology letter to Mr Kelly. Dr Clarke was angry as well..ehehe...mati aku. Nasib baik, hari Khamis Dr Clarke slalu takde.
So, yesterday, Colin helped me to type the apology letter. And he said before I send the letter, let Dr Clarke to see it first. He also said, he's partly to blame coz he did checked the transfer letter before it went through (3,4 kali la dia baca hari tu), but he didnt expect those words would flipped someone off.
Hari ni, Dr Clarke seems to be in good mood. Siap cakap beday dia Sabtu ni, dan takpela kalo tak kasik hadiah. Siap buat lawak jenaka ngan me personally. So, aku pun ingat, dia dah lupa kot kes Mr Kelly tu. Tak pasal2, jam 2.30pm, after aku wat EST for my patient, sampai jek kat St Joseph ward station tu, nampak la Carol borak2 ngan Colin. Dr Clarke plak dok depan kompuetr...TAIP MY APOLOGY LETTER!!!! FUIYO!!!!
Smart ah intisari surat tu. Aku siap cakap kat bos, memang bahasa cantik giler, nampak sangat bukan aku yang tulis. Dr Clarke cakap, dia memang tak puas hati ngan Mr Kelly. Sebab kecik nak marah. Dia cakap, it's OK, we write the letter, macam la kita sorry, tapi kita tak. Sebab kalo baca surat yang Clarke tulis, ada unsur2 sarcastic gak le. Its up to Mr Kelly to figure it out. Kalau dia tak puas hati, berdepan la ngan Clarke sendiri. Dia tanya aku, Ok ke surat tu? Ada yang tak puas hati ke tak? Nak tambah apa2? Sebab dia cakap jugak, aku semacam dibuli oleh Mr Kelly..dan cakap, kalau aku under MPS or MDU, mintak la advice diorang..hehehe. Ok dad..eh bos!
Lepas Dr Clarke blah, aku cakap ah kat Colin (ooo...aku dah bonding rapat ngan Colin skrg nih..abang ensem la katakan), "I thought Dr Clarke is going to be very mad at me.". Pastu dia senyum. Dia cakap "When Mr Kelly called him yesterday, he was very angry. He thought you might had written something that's so bad that Mr Kelly got so angry. But then, I printed out the transfer letter, and called him (Dr Clarke) back and told him what you wrote in the letter. It turned out, it was just a little thing. And his anger just simply cooled off. He's not happy with Mr Kelly as well. It's not entirely your fault, because you just said what the patient told you." HEEEEEEEEEEEEEE...
So kanak2, pengajaran nyer ialah...
1. before you say something, check the information.
2. before you send a referral, check it with your senior colleagues.
3. if in doubt, ask your SHO or Reg.
Oh, be nice to your consultant. Whatever person they may be, at times like this, they're good help.
Oh ya, Dr Clarke, Colin dan Carol juge bertanya, adakah aku akan bekerja dengan Mr Kelly di UCHG nanti....nasib baik tak...hehe. Concern la diorang nih. Sayang korang!